What does Thoughtful Fulfilment mean?
Environment
We work with some of the biggest names in the courier world, including DPD, Royal Mail, and DHL. Through these partnerships, we’re on board with a global mission to decarbonise and drive down emissions across our business.
Our company vehicles and warehouse machinery are powered by 100% electricity.
Packaging is central to our business, and we take its environmental impact seriously. We monitor usage and we closely work with our trusted packaging suppliers.
We believe traditional recycling isn’t enough and we’re dedicated to reducing waste upstream as well as finding innovative ways to maximise the lifespan of the materials we handle. We partner with clients and our own staff to create smarter, more sustainable ways to manage resources.
Governance
Our ‘Wonderpack.eco Way of Working’ is our Code of Conduct, embedding integrity, respect, and accountability into every decision and action we take.
Social and environmental responsibility is fundamental to how we operate at Wonderpack.eco. We quantify our carbon footprint, transform ‘waste’ into resources, and prioritize employee well-being, showcasing our unwavering commitment every single day.
Women currently make up 34% of our workforce and 38% of our leadership team. We are committed to investing in women’s professional growth and success.
Every Wonderpack.eco employee is a champion of sustainability, thanks to our robust and continuous training programs.
We are committed to our local communities – whether it’s direct financial donations, volunteering, or in-kind support.
Community
We are committed to making a meaningful impact in our local communities by donating the equivalent of 1% of our profits each year through direct support, in-kind contributions, and community service aligned with our values.
In October 2024, our team organised and participated in our first beach cleanup in West Sussex. We spent the afternoon picking up litter to help reduce water pollution, protect local wildlife, and make the beach more enjoyable for everyone.
In May 2025 we began supporting The Wolo Foundation monthly, a charity helping families affected by cancer in Sussex.
We believe our company’s vision and values should extend beyond our warehouse. In Spring 2025 we introduced our Volunteer Policy. By supporting our local community through volunteering, we boost employee morale and engagement, develop new skills and strengthen our relationships with our neighbours.
We are passionate about our supply chain relationships. We work with local, diverse, and sustainable suppliers, creating strong partnerships built on trust and a commitment to always improve our processes.
Workers
We work closely with a select group of trusted staffing agencies who help us source additional staff when needed. We thoroughly vet their efforts using our supplier strategy and maintain a whistleblowing policy.
We embrace flexible working where possible, with many of our support teams working remotely or in hybrid roles. By reducing unnecessary travel, we stay connected and productive while lowering our environmental footprint.
Each of our full time workers has access to private, supplemental health and dental insurance.
We strategically chose our warehouse locations near public transport hubs, making sustainable commuting easier for our employees.
To prioritise and protect the wellbeing of our employees and visitors by creating a safe, transparent, and collaborative work environment across all company worksites.
To proactively ensure a safe work environment through regular, documented inspections and continuous improvement based on data and findings.
We empower our team’s growth and professional development through comprehensive onboarding, continuous training, and support for both internal promotions and external learning opportunities.